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Revolutionizing Healthcare: The Digital Drive towards Universal Health Coverage in India

Author: Kumar Gaurav, Public Health Professional

In the past decade, India has witnessed an unprecedented transformation in its healthcare landscape, driven by the convergence of technology and medicine. The digital revolution has not only accelerated the delivery of healthcare services but has also played a pivotal role in advancing the goal of achieving Universal Health Coverage (UHC). This blog delves into the remarkable journey of India’s digital health initiatives between 2010 and 2020, illustrating how they contributed to the realization of UHC, and provides a spotlight on key milestones and references during this period.

Digital Health as a Catalyst for UHC

Universal Health Coverage, a core objective of Sustainable Development Goal 3, envisions providing essential health services to all individuals and communities without financial hardship. India, with its vast and diverse population, faced significant challenges in reaching this goal. The introduction of digital health technologies acted as a game-changer in overcoming these challenges and ensuring equitable access to quality healthcare services.

Key Milestones and Examples

1. National Rural Health Mission (NRHM) and eHealth Initiatives

The National Rural Health Mission aimed to provide accessible, affordable, and quality healthcare to rural populations. The introduction of eHealth initiatives during this period marked the initial steps towards digitizing healthcare delivery. A standout example is the “MCTS” (Mother and Child Tracking System), which tracked healthcare services for pregnant women and children, ensuring timely interventions and reducing maternal and infant mortality rates. [Reference: National Health Mission, Ministry of Health and Family Welfare, Government of India]

2. Aadhaar Integration and Telemedicine

The integration of Aadhaar, India’s biometric identification system, with healthcare services streamlined patient identification and reduced fraud. This was a significant stride toward achieving UHC. Telemedicine gained prominence, particularly in remote areas, where access to healthcare was a challenge. The “Sehat” telemedicine program in Rajasthan connected patients to specialists through video consultations, providing medical advice and reducing the need for travel. [Reference: “Sehat: Comprehensive Healthcare Delivery in Rural Rajasthan,” Public Health Foundation of India]

3. Ayushman Bharat and National Digital Health Mission (NDHM)

Ayushman Bharat, also known as Pradhan Mantri Jan Arogya Yojana (PMJAY), is one of the world’s largest health insurance schemes. It aimed to provide financial protection against catastrophic health expenditures. The scheme’s success was further amplified by the launch of the National Digital Health Mission, which aims to create a unified digital health ecosystem, including electronic health records and health registries. These initiatives together marked a monumental step toward UHC, ensuring that even the most vulnerable populations have access to quality healthcare. [Reference: “Ayushman Bharat – Pradhan Mantri Jan Arogya Yojana: A Promising Start,” The Centre for Internet and Society]

India has been actively pursuing various initiatives in the field of digital health to enhance healthcare accessibility, quality, and efficiency. Here are some of the notable digital health initiatives in India:

  1. National Digital Health Mission (NDHM): Launched by the Government of India, NDHM aims to create a comprehensive digital health ecosystem that includes digital health records, unique health IDs, and a range of digital health services. The mission focuses on interoperability and secure sharing of health information across various healthcare providers.
  2. eHealth Centers: The Ministry of Health and Family Welfare in India has been working on establishing eHealth Centers in rural and remote areas. These centers are equipped with telemedicine facilities and digital health tools to provide medical consultations, diagnostic services, and health education to underserved populations.
  3. Telemedicine Guidelines: In response to the COVID-19 pandemic, the Indian government issued telemedicine guidelines to enable remote medical consultations. These guidelines facilitated the use of technology to connect patients with doctors, ensuring healthcare access while minimizing physical interactions.
  4. eSanjeevani: This national telemedicine initiative aims to provide healthcare services remotely, particularly in rural and underserved areas. It offers two variants: eSanjeevani OPD for outpatient consultations and eSanjeevani AB-HWC for Ayushman Bharat-Health and Wellness Center consultations.
  5. Healthcare Mobile Apps: Several mobile applications have been developed to provide health-related information, facilitate appointments, prescription management, and health tracking. Apps like Aarogya Setu, which initially focused on COVID-19 tracking, have expanded to offer various health services.
  6. Jan Aushadhi Pariyojana: While not exclusively digital, this initiative involves the establishment of Jan Aushadhi Kendras (generic medicine stores) across India to provide affordable and quality medicines. These stores have also been connected digitally to streamline inventory management and supply chain operations.
  7. Ayushman Bharat – Pradhan Mantri Jan Arogya Yojana (PM-JAY): This ambitious health insurance scheme includes a digital component that aims to ensure paperless and cashless transactions. Beneficiaries can avail of healthcare services under the scheme by presenting their Aadhaar card and receiving treatment at empaneled hospitals.
  8. Rashtriya Bal Swasthya Karyakram (RBSK): While not purely a digital initiative, RBSK involves child health screening and early intervention services. Digital tools are used for data collection, tracking health records, and ensuring timely interventions for children’s health issues.
  9. Online Pharmacy Platforms: Various online platforms have emerged in India that facilitate the ordering and delivery of prescription and over-the-counter medicines. These platforms aim to enhance medication access and convenience.
  10. Health Data Standardization and Interoperability: Efforts have been made to standardize health data formats and develop interoperable systems to ensure seamless sharing of health information among healthcare providers.


The period between 2010 and 2020 witnessed a remarkable journey of digital health integration and its undeniable impact on India’s path to Universal Health Coverage. The fusion of technology and healthcare not only improved access but also elevated the quality of medical services provided. As India continues to innovate and expand its digital health landscape, the journey toward ensuring health for all becomes a tangible reality, and the dream of Universal Health Coverage inches closer to fulfillment.


  1. Ministry of Health and Family Welfare, Government of India –
  2. “Sehat: Comprehensive Healthcare Delivery in Rural Rajasthan,” Public Health Foundation of India –
  3. “Ayushman Bharat – Pradhan Mantri Jan Arogya Yojana: A Promising Start,” The Centre for Internet and Society –

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